Terms & Conditions

In these Terms & Conditions:

• "Company," "we," "us," or "our" refers to Golden Aura Beauty & Skincare.
• "Website" refers to goldenaura.com and any subdomains.
• "Products" refers to all skincare and beauty products offered for sale on our website.
• "User," "you," or "your" refers to any individual accessing or using our website.
• "Content" refers to text, images, videos, graphics, and other materials on our website.
• "Order" refers to a request to purchase Products submitted through our website.

You may use our website only for lawful purposes and in accordance with these Terms & Conditions. You agree not to:

• Use the website in any way that violates any applicable federal, state, local, or international law or regulation
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website
• Use the website to impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
• Use any robot, spider, or other automatic device, process, or means to access the website for any purpose, including monitoring or copying any of the material on the website
• Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the website, the server on which the website is stored, or any server, computer, or database connected to the website

To access certain features of our website, you may be required to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password and accept all risks of unauthorized access to your account
• Notify us immediately if you discover or suspect any security breaches related to our website or your account
• Take responsibility for all activities that occur under your account

We strive to ensure that all product descriptions, images, and pricing information on our website are accurate. However, we do not guarantee that any information is completely accurate, complete, reliable, current, or error-free.

Pricing Information

• All prices are shown in US Dollars (USD) unless otherwise indicated
• Prices are subject to change without notice
• The price charged for a product will be the price in effect at the time the order is placed
• Sales tax will be calculated based on the shipping address and applicable tax rates
• We reserve the right to correct any pricing errors on our website, even after an order has been placed

By placing an order through our website, you represent that you are at least 18 years of age and are legally capable of entering into binding contracts.

Order Process

• All orders are subject to acceptance and availability
• We will send you an order confirmation email once your order has been received
• Acceptance of your order occurs when we send the order confirmation email
• We reserve the right to refuse or cancel any order for any reason at any time
• If we cancel an order after payment has been processed, we will issue a refund to your original payment method

Payment Methods

We accept the following payment methods:

Shipping times and costs vary depending on the shipping method selected and the destination. Please refer to our Shipping Policy for detailed information.

Key Points:

• We ship to most countries worldwide. Please check our website for the list of countries we currently ship to
• Shipping costs are calculated at checkout based on the shipping address and selected shipping method
• Delivery times are estimates and not guaranteed
• We are not responsible for delays caused by customs, weather, or other factors beyond our control
• Risk of loss and title for products pass to you upon delivery to the carrier

We want you to be completely satisfied with your purchase. Please refer to our Return Policy for detailed information about returns and refunds.

The content, features, and functionality of our website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, are owned by Golden Aura or its licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not:

• Reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website
• Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text
• Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from our website
• Use any trademarks, service marks, or logos appearing on the website without our prior written consent

Our website may allow you to submit reviews, comments, photos, and other content ("User Content"). By submitting User Content, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.

You represent and warrant that:

• You own or control all rights in and to the User Content
• The User Content is accurate and not misleading
• The User Content does not violate these Terms & Conditions or any applicable law
• The User Content will not cause injury to any person or entity

We reserve the right to remove any User Content that we determine, in our sole discretion, violates these Terms & Conditions or is otherwise objectionable.

In connection with your use of our website, you agree not to:

• Violate any applicable law, regulation, or rule
• Infringe upon or violate our intellectual property rights or the intellectual property rights of others
• Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability
• Submit false or misleading information
• Upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the website
• Collect or track the personal information of others
• Spam, phish, pharm, pretext, spider, crawl, or scrape
• Use the website for any obscene or immoral purpose
• Interfere with or circumvent the security features of the website

THE WEBSITE AND ALL PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER GOLDEN AURA NOR ANY PERSON ASSOCIATED WITH GOLDEN AURA MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE OR PRODUCTS.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL GOLDEN AURA, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, PERSONAL INJURY, OR PROPERTY DAMAGE, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE OR PRODUCTS.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS & CONDITIONS OR YOUR USE OF THE WEBSITE OR PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR PRODUCTS IN THE SIX MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

You agree to defend, indemnify, and hold harmless Golden Aura, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms & Conditions
• Your use of the website, including any use that violates any applicable law
• Your User Content
• Your violation of any rights of another party

We may terminate or suspend your access to our website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms & Conditions.

Upon termination, your right to use the website will cease immediately. If you wish to terminate your account, you may simply discontinue using the website or contact us to delete your account.

All provisions of these Terms & Conditions which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms & Conditions will not be considered a waiver of those rights. If any provision of these Terms & Conditions is held to be invalid or unenforceable by a court, the remaining provisions will remain in effect.

Any dispute arising from or relating to these Terms & Conditions, your use of the website, or purchase of our products shall be resolved through the following process:

1. Informal Negotiation: Parties shall attempt to resolve the dispute through informal negotiation within 30 days.
2. Mediation: If informal negotiation fails, parties shall attempt to resolve the dispute through mediation conducted by a mutually agreed-upon mediator.
3. Arbitration: If mediation fails, the dispute shall be resolved by binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules.

You agree that any arbitration shall take place in San Francisco, California, and shall be conducted in English. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

We reserve the right, at our sole discretion, to modify or replace these Terms & Conditions at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you must stop using the website.

If you have any questions about these Terms & Conditions, please contact us: